Carat Networks

Frequently Asked Questions

This is a list of the common questions asked by our valued customers.

Which data center in Canada are you utilizing?
We are currently located in the Rogers Data Centre just south of Toronto in Hamilton, Ontario.
What bandwidth provider are you using?
We are currently utilizing a premium mix of Global Crossing, NLayer and Peer 1.
How long does it take to activate my order?
In-Stock server orders are typically processed within 24 hours, a Premium server must be assembled and may take up to 4 business days.
Do you price match local competitors?
Absolutely! If you think you've found a better deal for a server, send the quote or link to us and we'll be pleased to try our best to match or beat it.
Which control panels are available for a dedicated server from your company?
Currently we offer both Cpanel and Direct Admin.
Do you host Windows based dedicated servers?
Absolutely! Please select it as an upgrade Operating System option when ordering.
Are your services fully managed?
Currently we only offer basic management and hardware maintenance support. For an additional fee you can order full server management.
What port speed are servers operating with?
All servers are connected at 100 Mbps.
Do you allow IRC related services to be hosted?
We allow all types of service on our network, as long as they abide by the Terms of Service. Anyone caught violating these terms will removed from our network.
Why do the Windows servers cost more than the Linux servers?
These prices reflect the cost of licensing Windows.
What are the content restrictions of Carat Networks?
No underage or illegal adult material. No child pornography. No Email Marketing, Soliciting or SPAM. No Pirated Software, Warez or Cracks.
Is there a minimum contract?
No. You are not committed to a minimum contract.
How do I contact you?
You can E-mail us or call us using any of the details provided our contact page.
Do you accept international orders?
Absolutely!
Which name servers should I use in resolv.conf?
You may use our resolvers 174.137.48.6 and 174.137.48.7